Question 1

Who is eligible for the free tutoring?

Accepted Answer

The 3 free hours are available to new students who have been referred to Lanterna and completed the consultation, at the discretion of the student success expert. Existing students are not elegible

Question 2

What is a free IB consultation?

Accepted Answer

A free IB consultation is a 20–30 minute call with a Lanterna Student Success Expert to understand your situation (DP1/DP2, subjects, goals, deadlines) and give practical guidance on what to do next — whether or not you choose tutoring.

Question 3

Who are the Student Success Experts?

Accepted Answer

They’re Lanterna team members who have supported thousands of IB students and parents. Their job is to help you clarify what you need, recommend the right type of support, and make sure you’re not wasting time or money on the wrong plan.

Question 4

What happens in the free consultation?

Accepted Answer

We discuss your grade, subjects, goals, deadlines, pain points, and current study habits — then map out the fastest path forward (strategy + priorities + next steps).

Question 5

Can I get the hours without the consultation?

Accepted Answer

No. The consultation is a required step to ensure that we can match you with the right support and understand your goals. The 3 free hours credited to your account after the consultation if you qualify.

Question 6

Do I need to prepare anything for the consultation?

Accepted Answer

Not required — but if you have your subject levels, recent grades/predicted, upcoming deadlines, and teacher feedback, we can be even more precise.

Question 7

When will my 3 free tutoring hours be added to my account?

Accepted Answer

Your 3 free hours are credited automatically the moment you complete your 30-minute Student Success Consultation. Our team can even help you book your first session during the call.

Question 8

Can you support my time zone?

Accepted Answer

Yes — we have 600+ tutors globally, so we can cover all time zones.

Question 9

Do you tutor all IB subjects?

Accepted Answer

We cover the full IB spectrum (DP, MYP support too) as well as other diplomas, and we match students with tutors or teachers who teach that subject at the appropriate level. If a niche subject is needed, we’ll confirm availability after the consultation.

Question 10

Are lessons online or in-person?

Accepted Answer

100% online.

Question 11

How quickly can I start lessons?

Accepted Answer

Usually within 48 hours after purchasing a package (subject to availability for your subject/tier/time).

Question 12

I referred a friend—when do I receive my 3 free hours?

Accepted Answer

Your account will be topped up with 3 free hours in your account soon after your friend successfully completes their consultation and gets started on their tutoring. However, you must be a paid customer to qualify for this.

GET 3 FREE HOURS
OF IB TUTORING

How it works

Book your free consultation

Get a personalized plan

Receive 3 Free Hours

Frequently Asked Questions

Perfectly Matched Tutors

Graduates

Teachers

Specialists

SOME OF OUR TUTORS

Zi

Zina

Zoé

Zeid

Zain

Zainab Taherbhai

Syed Muhammad Zaigham

Zahra

Yujin

Stockholm born, Globally present

GET 3 FREE HOURSOF IB TUTORING